Product Manager vs Product Operations Manager Owning and developing strategies for the teams’ priorities.Setting goals for teams and individual contributors.Managing which tools the product team uses (communication, roadmapping, prototyping, user-onboarding, etc).Some of the tasks owned by a POM include: Depending on the size of the company, you might find yourself with a Product Operations Manager, or a Product Operations Team. Some are of the opinion that a Product Operations Manager handles the less glamorous side of development, but if you ever meet a POM, it’ll be clear how all in they are! POMs have a passion for problem solving, and they work out many chinks in your development’s armor. It’s a title you might have seen while browsing on LinkedIn, but what does a Product Operations Manager do? (You can find more details in this great guide by Pendo on The Rise of Product Ops.) What does a Product Operations Manager do? They strengthen customer feedback loops, and scaling product knowledge within the company. However at Stripe, Product Ops’ primary focus is on providing value for the user. They keep the Product Manager supplied with the tools and information they need to get their job done. Together they talk through what they want to build, and then the POM handles some of the more nitty-gritty tasks, like data gathering and market research. Product Ops operates (haha) differently at every company, depending on the product and the org structure.įor example, at Uber each Product Manager is aligned with a Product Operations Manager (POM). Marketing ops, sales ops, and DevOps have been an essential part of business for years. While some companies are still coming to terms with the idea of Product Management, Product Ops already has a blueprint. It’s an essential role to help cross-functional product teams work effectively and efficiently. Product Operations, or Product Ops, is a role within a product team that facilitates the easy communication and sharing of resources and data between departments.
Here, we’ll go through the meaning of Product Ops, the role of Product Manager vs Product Operations Manager, the benefits of having a Product Ops team, and some typical interview questions. So why is no one really talking about it?
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